Law firms follow Capital Conveyancing in offering transparency on prices

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Law firms in England and Wales are to publish their pricing structure for services such as conveyancing and probate from next month.

New rules imposed by the Solicitors Regulation Authority will give prospective clients more information on what services are likely to cost as well as an idea of how long their case should take to process from start to finish.

At Capital Conveyancing, we pride ourselves on always providing price transparency, guaranteeing our clients that there will be no hidden extras or unexpected costs when they instruct a conveyancing solicitor through us.

High standard of customer service

Our high standard of customer service is now being taken up by the SRA and will apply to law firms across England and Wales who are regulated by the SRA – at Capital Conveyancing, we only work with SRA-regulated solicitors.

The new rules will mean law firms must publish pricing for specific services on their website or make that information easily accessible to potential clients where they don’t have a website.

They must also provide a projected timescale for work so clients know how long the legal work is expected to take. Details of the qualifications of the legal staff working on cases will also be published, along with information on how to make a complaint.

Information benefits public

Each law firm will also carry a digital badge on their website to confirm they are regulated by the SRA.

Paul Philip, chief executive of the SRA, said: “Publishing information on price, services and protections will not only benefit the public but will also help those who deliver these services win business and connect with their customers.

“We are providing guidance and support for firms to assist with meeting the new requirements and making the most of the opportunities they bring.”

About the Author Frances Traynor

Fran is the content writer for Capital Conveyancing, producing articles on all aspects of the conveyancing process and around the UK property market in general. If there is a topic you'd like to see covered on these pages, please drop Fran a line on [email protected]

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